- I pay using my M&S card which needs a signature, so always have to find a staff member before I can leave, hardly self service.
- Hate the constant need to acknowledge that you do not need a bag.
- Never enough space to properly pack my bags (mainly because you can not use the package area without getting error messages about illegal item in baggage area).
- Do not like that staff invite me over to use the self service tills when I have already made my choice to be in the "real person" queue.
- No friendly chat with a real person.
Service tills elsewhere can be just as bad.
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